When using SaaS Mode to create sub-accounts, which happens when users sign up for a Stripe subscription through your agency's SaaS Plan configurator or by manually enabling SaaS Mode, those sub-accounts are governed by a set of rules known as Sub-Account Level permissions. These permissions are determined by the features included in the specific SaaS plan that you offer. Refer to the image below to understand which features control the default permissions for sub-accounts created under a particular SaaS Plan: When a user account is automatically created following a subscription to a SaaS Mode plan, the User Permissions are aligned with the Sub-Account Level permissions. It's essential to note that users cannot be granted permissions beyond what is defined at the Sub-Account Level. Customizing Account Features If you'd like to modify features or permissions beyond what the default SaaS plan allows for a specific sub-account, follow these steps: 1. Go to your Agency Account and navigate to the "Accounts" tab. 2. Locate the sub-account you want to modify, click the three dots on the right, and select "Manage Client." 3. Scroll down to the "Enable/Disable Products" section, where you can toggle features on or off for the sub-account. Activating a Feature When a feature is enabled, it automatically provides the related User Permission. However, these permissions can be further customized by the admin. To do so: 1. Enter the sub-account. 2. Go to "Settings" and select "Team Management." 3. Click "Edit" to modify the User Permissions for each team member as needed. This process ensures that each sub-account can have its features and permissions tailored to meet specific needs while adhering to the overall SaaS plan structure.