The Health Insurance Portability and Accountability Act (HIPAA) establishes critical standards for safeguarding sensitive patient information. Businesses that handle protected health information (PHI) are required to implement rigorous security measures across physical, network, and procedural domains to ensure data protection. Accessing HIPAA Compliance Features in Your CRM To manage HIPAA compliance settings within your CRM, follow these steps: 1. Switch to Agency View: Ensure you're operating within the agency account view. 2. Go to Settings: Access the "Settings" section from your Agency dashboard. 3. Select Compliance: Locate and select the “Compliance” tab to access HIPAA compliance settings. Key HIPAA Compliance Features The CRM's HIPAA compliance package includes the following essential features: Agency-Wide HIPAA Enablement: Compliance is applied across the entire agency. Complete Security Measures: All required security protocols are in place. Business Associate Agreement (BAA): A formal agreement with the agency to ensure adherence to HIPAA requirements. Data Encryption: Full encryption is applied to protect sensitive data. These features are designed to protect medical and personal information, making the CRM a suitable choice for healthcare providers such as chiropractors and dentists. Cost for HIPAA Compliance Monthly Fee: $297 Troubleshooting and Common Questions Do I Need HIPAA Compliance? If your operations involve handling protected health information (PHI), you must ensure HIPAA compliance. What Should I Do if I Have Issues with HIPAA Features? Contact the CRM support team for help and troubleshooting. This comprehensive setup ensures that your CRM adheres to HIPAA standards, helping you maintain the security and privacy of patient data.