The pricing structure for the LC Phone System is designed to match Twilio's rates, with all costs listed in USD ($). Keep in mind that rates may vary depending on the product and region. Below is a summary of pricing for commonly used categories, specifically for the US/Canada market. Pricing for Common Services Phone Numbers Local Numbers: $1.15 per month Toll-Free Numbers: $2.15 per month For pricing outside the US and Canada, rates follow Twilio’s global pricing structure. Messaging Services - SMS Outbound SMS: $0.0079 per segment Inbound SMS: $0.0079 per segment These rates are applicable for both local and toll-free numbers, with international pricing aligned to Twilio’s fees. Messaging Services - MMS Outbound MMS: $0.0200 per segment (from both local and toll-free numbers) Inbound MMS: $0.0100 per segment (to local numbers), $0.0200 per segment (to toll-free numbers) Rates for MMS outside the US/Canada will match Twilio’s global pricing. Voice Calls Outbound Call: $0.0140 per minute (from local and toll-free numbers) Inbound Call: $0.0085 per minute (to local numbers), $0.0220 per minute (to toll-free numbers) Note that calls to Alaska and Yukon Territory have different rates. For all other regions, international pricing mirrors Twilio’s. Important: Outbound calls consist of two parts, so the total cost of an outbound call is $0.0170 per minute (including client minutes). Number Validation - Carrier Lookup Each number validation, regardless of country, costs $0.005 per validation. Number Format Lookup Number format lookups for support calls are free. Additional Charges Other services are priced similarly to Twilio, including: Client Minutes for Calls Call Recording Answering Machine Detection Voicemail Drops Conference Calls (both inbound and outbound) Carrier Charges (fees imposed by the recipient's carrier for SMS services) Frequently Asked Questions (FAQ) Which services qualify for a 10% discount? Discounts are available for the following services within the US/Canada: Phone Numbers (both local and toll-free) SMS (inbound and outbound) Voice Calls (inbound and outbound, excluding items mentioned under "Additional Charges") Why was I billed $20 even though I haven't made any calls yet? This is part of the auto-recharge feature. Once your balance falls below a certain threshold, set in the wallet configurator, your wallet is automatically recharged. Will I be charged if an SMS encounters an error? If the LC Phone System experiences an internal error before handing off the message to the phone provider, no charges will apply. However, once a delivery attempt has been made, charges will be incurred, regardless of the message’s final status. This applies to messages from toll-free and A2P numbers, even if undeliverable due to country restrictions or other issues. Please note that refunds will not be provided for undelivered messages.