LC Phone Overview: Transforming Communication within Your CRM

What is LC Phone?  LC Phone is a cutting-edge telephony solution designed to seamlessly integrate SMS and call management into your CRM system. It removes the need for external telephony providers, making the process of sending and receiving communications within your CRM effortless. Main Advantages of LC Phone: Superior Deliverability: LC Phone ensures calls and messages are consistently delivered with unmatched reliability. Real-Time Error Monitoring: Continuous monitoring helps keep your communication free of errors, ensuring smooth CRM operations. Enhanced Compliance: Features designed to keep you compliant with regulations are built into LC Phone, providing peace of mind. Affordable Pricing: LC Phone offers a budget-friendly alternative to traditional telephony services without compromising on quality. Why Was LC Phone Developed?  LC Phone, also known as the LC Phone System, was created to simplify communication for CRM users. Previously, agencies often needed to rely on third-party services like Twilio, which required complex integration and technical expertise. LC Phone eliminates these challenges, delivering a seamless, ready-to-use telephony solution that integrates directly into your CRM. Why Choose LC Phone? One-Click Integration: Easily set up and start using LC Phone with minimal effort. Improved Security: With features like Ramp-ups and error monitoring, LC Phone prioritizes the security of your communications. Higher Delivery Rates: In-app tools like Opt-out options, Sender ID, and DND (Do Not Disturb) settings boost message and call delivery success. Cost Transparency: Real-time billing helps you track and manage costs effectively. Streamlined Workflow: LC Phone consolidates all communication features within your CRM, reducing the need for external tools. LC Phone Pricing:  LC Phone offers competitive pricing, on par with Twilio, with a 10% discount on certain services. Rather than paying Twilio, agencies are billed directly through the CRM’s billing system. Accessing Transaction Logs To view detailed transaction logs: 1. Navigate to agency settings.   2. Select Billing.   3. Go to the "Wallet & Transactions" section to access detailed transaction logs.   For location-specific usage, check the "Phone numbers" section under Location Settings:   FAQs: Can agencies still re-bill telephony usage with LC Phone?  Yes, agencies on the Pro Plan can continue to re-bill telephony usage for both LC Phone and third-party systems. LC Phone’s lower cost increases profitability for agencies. Will LC Phone support regulatory bundles for my clients?  Absolutely. LC Phone supports regulatory bundle verifications to meet compliance requirements. Does LC Phone support SHAKEN/STIR registrations?  Yes. LC Phone supports SHAKEN/STIR to prevent calls from being marked as spam. After submitting a Business Profile, both agency and sub-account admins can register for this service at no additional cost.