Call Events Not Working for Twilio

Step 1: Go to the Account dropdown on the top-right menu, click on your account
https://console.twilio.com/

Step 2: If there are too many your accounts inside Twilio, you can go back to the platform and copy the Account SID for that location to search in Twilio:

Step 3: Search based on the Twilio Account SID in your account agency settings -> Twilio
Paste the Account SID here and click on it:

Step 4: Click into your account so you will see there's an orange text on the top left:

Step 5: Click Monitor -> Logs -> Calls