To maintain the integrity of your sub-accounts and prevent misuse, follow these steps to update the SMS or email sending limits: 1. Review Account Activity: Start by checking the sub-account’s recent activity to confirm that it is not involved in any spam-like behavior. 2. Access Sub-Accounts Section: In the Agency Dashboard, locate and select the "Sub-Accounts" tab. 3. Choose the Specific Account: Click on the sub-account whose sending limit you wish to modify. 4. Modify the Sending Limit: Scroll down to the "Additional Settings" area, where you can adjust the limits for SMS and email sending. 5. Contact Support for Higher Limits: If you need to set a sending limit beyond 10,000 SMS per day, or if you require an email limit exceeding 450,000 emails (available for accounts with a dedicated domain), reach out to Support for assistance.