What Is Email Validation? Email validation ensures that an email address is capable of receiving messages. It verifies if the address is valid and functional before sending any emails. This service is available exclusively to LC and Mailgun users. Steps to Enable Email Validation: 1. Navigate to the Agency Settings page and select Email Services. 2. Switch to the Location Settings tab. 3. Enable the Email Validation toggle for sub-accounts. 4. Sub-account users can then control email verification for their LC Email. Once email verification is activated by a sub-account user, a notification is sent to all active agency admins and the registered company email, informing them that verification is now enabled for LC Email. Enabling Email Verification: If the sub-account isn't already in SaaS mode, follow these steps: 1. Go to Sub-Accounts in the agency view, and search for the sub-account. 2. Click the three dots icon and choose Switch to SaaS. 3. Select the sub-account name or click the three dots on the bottom right and choose Manage Client. 4. Scroll down to find the LC Email Verification section. 5. Adjust the markup amount using the slider and save the changes. Enabling Re-Verification for 90 Days: Due to factors like MX record changes or invalidation, email addresses can become invalid. Enabling re-validation for 90 days helps keep email statuses updated. How Does Email Validation Work? Before any email is sent, it is verified. If the email hasn't been validated in the past 90 days, it will be re-validated before dispatch. Manually Verifying Emails: To manually validate an email, visit the Contact Detail page. Scroll to the right side of the record, and click on the envelope icon to check the validation status.